Togiya (https://tobiya2020.com/)

Togiya (“we,” “our,” or “the Shop”) is committed to protecting the personal information of customers using our services, including knife sharpening, knife sales, whetstone sales, and all related services provided through our website.
This Privacy Policy explains how we collect, use, and manage personal information.

1. Information We Collect

We may collect the following types of personal information:

  • Name
  • Address
  • Phone number
  • Email address
  • Shipping address
  • Payment-related information (as provided by payment service providers)
  • Inquiry details
  • Order and service history (sharpening requests, purchases, etc.)
  • Website access information (IP address, cookie data, analytics data)

2. Purpose of Use

Personal information is used for the following purposes:

  1. Providing sharpening services and shipping purchased products
  2. Responding to inquiries
  3. Confirming reservations and orders
  4. Processing payments
  5. Improving and analyzing our services (including access analytics)
  6. Sending notifications or important updates when necessary
  7. Preventing fraudulent activities and resolving issues
  8. Fulfilling legal obligations

3. Third-Party Sharing

We do not share personal information with third parties except in the following cases:

  • When we have the customer’s consent
  • When required by law
  • When necessary for service operations (e.g., shipping companies, payment processors, email service providers)
  • When necessary for fraud prevention or security

All service providers and contractors are properly supervised to ensure that personal information is handled securely.

4. Data Management and Security

We implement appropriate security measures to manage and protect personal information, including:

  • Access control
  • Security plugins and server protections
  • SSL (HTTPS) encryption
  • Preventive measures against data leaks
  • Measures against unauthorized access

5. Cookies

Our website uses cookies for the following purposes:

  • Improving usability (e.g., maintaining login states)
  • Access analytics (Google Analytics)
  • Advertising optimization (e.g., Google Ads, if applicable)

You can disable cookies through your browser settings, but some website features may become unavailable.

6. Analytics Tools

We use Google Analytics, provided by Google LLC, to analyze website traffic.
Google Analytics uses cookies to collect anonymous data that does not identify individuals.

For more details on how Google handles data, please see the Google Privacy & Terms page.

7. Requests for Disclosure, Correction, or Deletion

If you wish to request access to, correction of, or deletion of your personal information, we will respond in accordance with applicable laws.

Please contact us via the inquiry form or email:
info@tobiya2020.com

8. Use by Minors

Customers under 16 years old should use our services only with the consent of a parent or guardian.

9. Policy Changes

This Privacy Policy may be updated without prior notice.
Revisions become effective when posted on our website.

10. Contact Information

Togiya
27-9 Atsugi City, Kanagawa, Japan

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